Job Summary:

As the Senior Director of IT Operations, your role will be pivotal in driving our technology strategy and ensuring operational excellence. You will collaborate with the leadership team to develop the IT strategy, manage existing infrastructure and lead our IT operations team. The ideal candidate is a visionary leader with extensive experience in information technology and a passion for driving innovation.

If you are a forward-thinking and results-driven IT individual, capable of leading digital transformation to drive business success, we invite you to apply for the role. You will be able to contribute directly to the Information technology field by leading our technology vision and strategy. The job comes with an attractive remuneration package, a modern, dynamic work environment, and a collaborative workforce.

Supervisory Responsibilities:

• Oversees projects and assignments within the Information Systems (IS) department.

• Leads efficient operation of the team so that prompt modernization and upgrades of IS are performed as needed.

• Lead and mentor the IT team, providing guidance, support and professional development opportunities.

• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Collaborates with members of the leadership team to identify ways IT can assist the company in achieving business and financial goals.

• Identifies new IS developments and technologies; anticipates resulting organizational modifications.

• Ensures that IT and network infrastructure adequately support the company's computing, data processing, and communications needs.

• Develops and implements the IT budget.

• Communicates goals, projects, and timelines of the company to the department; plans ways to execute those goals within the department.

• Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs.

• Assists as top-level contact for end users in determining IS requirements and/or solutions.

• Ensures compliance with government regulations that apply to systems operations.

• Performs other related duties as assigned. 

Required Skills/Abilities: 

• Excellent verbal and written communication skills.

• Excellent interpersonal skills and the ability to explain complex things in a simplified manner.

• Proficient in Microsoft Office Suite or related software.

• Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.

• Excellent managerial skills.

• Thorough understanding of information technology and information technology systems.

Education and Experience:

• Bachelor s degree in Information Technology, Computer Science or a related field.

• Master's degree in Business Administration, Computer Science, or Information Technology preferred.

• Demonstrable experience as an IT Director or similar leadership role with 10-15 years in IT management.

• Strong understanding of IT infrastructure, applications, cybersecurity, data management and data protection practices.

• Proven track record of leading digital transformation initiatives and driving technology innovation in a multi-location environment.

• Experience with cloud computing, data analytics, SaaS solutions and other emerging technologies like blockchain, machine learning (ML) and artificial intelligence (AI).

• Excellent strategic thinking, problem-solving and decision-making skills.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.

• High level of integrity and professionalism, with the ability to handle confidential information.