Harvard Resource Solutions is seeking a Medical Receptionist for their growing client in Oak Park, MI.
In office position.
8:30am - 4:30pm scheduled Monday through Friday.
SUMMARY
Our client is looking for a responsible Medical Receptionist to support the doctors and physician assistants' work. As a Medical Receptionist you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality and in a timely manner.
RESPONSIBILITIES of Receptionist
- Greets visitors and obtains pertinent information, assuring all clients are guided to the correct individual upon arrival.
- Provide excellent customer service to all incoming and exiting guests or patients.
- Answer and route all calls to the appropriate staff member or voicemail.
- Maintain a log of calls requiring further action.
- Provide information in response to inquiries in a professional manner.
- Accurately take and deliver messages.
- Transfer patients who are cancelling to their treating clinician.
- Assist Scheduling Coordinators with waitlist management.
- Facilitate completion of registration paperwork.
- Collect ID and insurance cards from new patients.
- Data entry into EHR and Scheduling software.
- Performs routine clerical tasks.
- Maintains clean and orderly reception area.
- Provide clerical support to clinical staff.
- Ability to work within mental health, TBI, and/or other patient populations.
- Other duties as assigned.
REQUIREMENTS of Receptionist
- Proven working experience as a medical assistant or medical secretary preferred.
- Knowledge of medical office management systems and procedures.
- Excellent time management skills and ability to multi-task and prioritize work.
- Social perceptiveness and service oriented.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills.
- Proficiency in MS Office and patient management software.
- Degree or certificate in medical assistance, preferred, not required.
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to mbeydoun@hrsus.com.
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.
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