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Our non profit client is seeking a HOUSING RESOURCE SPECIALIST for their office in Troy.
Remote position
6 month + temporary position
DUTIES
Conduct a screening via telephone or in person for individuals in housing crisis.
Assess the caller’s needs to provide appropriate referrals and resources, related to eligibility.
Assist potential program participants in completing applications for appropriate programs.
Enter details of the call into a secure database.
Schedule follow up appointments as appropriate for eligible individuals.
REQUIREMENTS
2 plus year customer service support
Housing experience
Case Management experience
Proficient with MS Word and Outlook & SharePoint
Strong customer service skills & data entry skills
Ability to be empathetic & patient
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to rrice@hrsus.com
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today
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