Our client is looking for CUSTOMER SERVICE/CLAIMS REPRESENTATIVES located in Troy, MI
ESSENTIAL DUTIES & RESPONSIBILITIES:
- The Loss Draft Specialists performs an important role in helping guide the customer/claimant through the claims process and helping them get their lives back in order following a property damage or loss.
- Responsible for accurately processing documents related to property damage claims including ordering and reviewing inspection reports of damage and resolving any issues. This could include tasks such as responding to requests, inquiries, and complaints from various parties involved in the claims process.
- The Loss Draft Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality of customer interactions.
- Successful Loss Draft Specialists enjoy working in a fast-paced environment, have empathy for our customers, and have an ability to prioritize and complete tasks in a timely manner
EDUCATION & EXPERIENCE
- College degree preferred; or equivalent work experience
- Insurance/Mortgage Servicing knowledge helpful - Property Insurance, claim experienc preferred
- Computer knowledge required- Proficient in Windows based environment
- Microsoft Office skills
- Strong Analytical skills
- Customer Service skills
- Strong communication skills both written/verbal
- Strong organizational skills
- Attention to detail
- Ability to pritortize workflow and work in a fast paced environment
- Works well in a team enviroment
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to vmorrison@hrsus.com.
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.
IND123
